WE ARE HERE TO HELP
Support for parents
Contact us about access, payments, data deletion, or how the app works.
support@umnyasha-app.ruHelp us respond faster
Include the device model, app version, a short description of the steps, and a screenshot. Do not send payment-card details or a child's personal data.
Purchases and subscriptions
Include the payment date and amount, plus the transaction identifier from the YooKassa receipt. We do not need the full card number.
Data deletion
Include the technical profile ID from the parent area. We will confirm receipt and report the result.
Security
If you find a vulnerability, put “Security” in the email subject and avoid publishing details before we respond.